Privacy

Cancha Privacy and Data Security Policy

At Cancha, we are committed to protecting the privacy and security of your data. We understand the importance of protecting user data, particularly as it relates to our geometallurgical software. This Privacy and Data Security Policy outlines the ways in which we collect, use, store and protect your data.

1. Collection of Data

We collect the data you provide to us when you register with Cancha, use the Cancha software, or interact with us or our services. This data may include, but is not limited to, your name, email address, contact information, and computer details. We may also collect data about your usage of our software, including but not limited to, the frequency of use, the type of calculations performed and the type of data input.

2. Use of Data

We use the data we collect to provide and improve the services offered by Cancha. This may include, but is not limited to, license management, product recommendations, responding to customer inquiries, providing technical support, and analyzing user trends. We may also use the data to improve the Cancha software, including but not limited to, developing new features and fixing bugs.

3. Storage of Data

We store the data we collect in secure servers. We use physical and electronic security measures, such as firewalls and data encryption, to protect the data. We also take measures to ensure the integrity and confidentiality of the data.

4. Sharing of Data

We do not share any of the data we collect with any third parties. We may, however, share aggregate, non-personally identifiable data with third parties for the purpose of analysis or marketing.

5. Diagnostic Data

We may collect diagnostic data from the Cancha software in order to improve the performance and stability of the software. This data may include, but is not limited to, system information, usage data, and error reports. We will not collect any data that the user inputs into the software.

6. Privacy Policy Changes

We may update this Privacy and Data Security Policy from time to time. Any changes to the policy will be posted on our website. We encourage you to check back periodically for updates.

7. Contact Us

If you have any questions about our Privacy and Data Security Policy, please contact us at support@cancha.com.